FAQ

No alcohol is allowed to be brought in or served by hosts, guests, or caterers.
No early setup/access will be allowed. Please reserve your time with setup included.
Outside food and catering are permitted under special guidelines. Those rules are below:

-Food must be brought in "Ready to Serve"
-Kitchen, food prep space, cooking/baking/heating/warming and refrigeration are NOT available. Licensed caterers hired for first floor/Monday events may have access to water supply only.
-Any areas (tables, countertops, etc.) used to serve food must be returned to their original condition as of occupancy.
-All tables must be bussed during and after the event. Food and disposable plates must be thrown away.
-For first floor rentals, all trash must be bagged and placed in the dumpster behind MCCC.
-Failure to maintain the occupied area as required will result in an additional cleaning charge of $50-$250.00, payable by the Event Host/ Lessee.
-Event and all related cleanup, to include Caterer, Band, Decor, etc. must be completed by the Event Host/Lessee and/or an agent of Lessee, and the space must be vacated by the time noted on Rental Agreement.

Children under 19 years of age are not allowed in any space, facility and/or premises without a parent or guardian. However, no children under 12 years of age are allowed on the second floor for any event unless an exception is provided in writing by the venue manager.
Cancellations must be provided in writing.

Cancellations (FULL FLOOR RESERVATIONS):
100% Refund for Cancellations 45 days or greater prior to event.
50% Refund for Cancellations between 31 and 44 days prior to event.
NO REFUND for cancellations within 30 days of the event.

Cancellations (SINGLE SPACE RESERVATIONS):
100% Refund for Cancellations 14 days or more prior to the event.
50% Refund for Cancellations between 4-13 days prior to the event.
NO REFUND for Cancellations within 72 hours of the event.

No Shows:
If Lessee does not cancel the event nor show up on the day of the event, NO refund will be given.
Some decorations are allowed, but it is the responsibility of the event host to ensure that all decorations abide by our rules & are removed promptly at the end of the event.

Our rules regarding decorations are below:
-Tables, chairs, or any other furniture items may not be borrowed or moved without prior permission from the Venue Manager.
-All equipment brought into the building must have non-marking tires.
-Duct tape, nails, and temporary adhesives are not permitted on floors/walls/railings etc. under any circumstances. -Nothing is to be nailed or screwed into any of the wall surfaces. Five hundred dollars ($500) will be assessed for degradation of the facility.
-No glitter or confetti is permitted on-premises.
-No candles or open flames of any kind permitted.
-Depending on the nature of your event, a refundable cleaning deposit may be due at the time of reservation.
-Event and all related cleanup, to include Caterer, Band, Decor, etc. must be completed by the Event Host/Lessee and/or an agent of Lessee, and the space must be vacated by the time noted on Rental Agreement.
Absolutely. All second-floor reservations booked during normal business hours will have access to our full menu on the first floor. During normal business hours, we can serve your guests individually or prepare 48-117oz. of a select coffee or tea for the whole group.

If you reserve the full first or second floor on a Monday, you have the option to hire professional baristas for your event. At the time of booking, you will have the option to "Add Professional Baristas" to your list of additional services.

The Espresso/Tea Bars will close promptly at the end of the reserved time. The hourly rate for Baristas does not include the cost of drinks. See section below for Covering the Cost of Drinks.

Covering the Cost of Drinks made by Baristas:
House Account: (Event Host/Lessee pays for all drinks ordered. Mural City Coffee Company/Lessor charges an initial deposit of $5/guest, with the additional balance to be charged to the Event Host or refunded, depending on the final cost).
Guest Purchase: (Guests purchase their own drinks at menu price as they order).
The full first floor has a maximum occupancy of 100.

The full second floor has a maximum occupancy of 35, but the individual spaces can accommodate the following:

Conference Room: Seats 12
Emerald City: Seats 8
The Traveler's Den: Seats 8
Somewhere in Graceland: Seats 8
Stop, Collaborate, & Listen (Classroom Space): Seats 12-24
The first floor has a wheelchair accessible entrance in the back; however, the second floor is only accessible by stairway.
The first and second floors are open and accessible for viewing during normal business hours. To schedule a tour of the conference room, please email destiny@muralcityroasters.com.
Yes! Read below for details:

-One Free or Discounted Hour for any booking of 4+ hours in any space. (You may choose to add an extra hour to your reservation at no additional cost, or you can choose to have one hour of your reservation discounted 100%).
-10% off Any Two Bookings (Both bookings must be paid for at once, upfront for the discount to be applied).
-15% off Any Three or More Bookings (All bookings must be paid for at once, upfront for the discount to be applied).
-10% off for college students with a valid ID (Tuesday-Thursday Only)

Discounts will be reflected in the invoice sent separately via email. If you are a college student or a photo/videographer, please denote such in the reservation notes.